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World-Class Solutions

Leverage innovation to solve real-world problems

At ACS Solutions we believe that some of the toughest and most persistent business challenges can be solved through ready-to-go, easy-to-set-up/use technology solutions. Over the years, several leading enterprises have partnered with us, and continue to do so today, to solve specific problems, and we constantly deliver business value through our range of transformational IT solutions.

iDSP

What is iDSp?

The Intelligent Data Science Platform (iDSp) leverages automation, robotics, and artificial intelligence to help organizations achieve business outcomes faster and with minimal risk. It enables business teams to provide better digital experiences, to gain AI-driven insights for decision support, and to provide (self-)service solutions.

With iDSp, enterprises can efficiently optimize their operations – increasing revenue by decreasing cost through digitization, improved decision support, and self-service enablement solutions. Additionally, for development teams, iDSp accelerates process digitization, creation, and management of streams of cognitive models.

Data Services Empowering Intelligence Automation

Digitization

  • Information Extraction
  • Robotic Process Automation
  • Real-time Analytics
  • (Big) Data Lakes & Forests

Decision Support

  • Cognitive Analytics
  • Predictive Maintenance
  • Proactive Monitoring

DIY & Self-Service

  • Omni-channel Mega bots
  • Ad-hoc BI
  • Smart Automation

Intelligence Automation Value Proposition

Automotive

  • Vehicle Recalls Campaigns
  • Make/Model Sentiment Analysis
  • Warranty Claim Prediction
  • Connected Car Analytics
  • NHTSA Data Insights
  • Dealer Insights
  • Vehicle Transaction Predictions

Healthcare

  • Claims Processing
  • Point of Care Chat Bots
  • Claims Fraud Detection
  • Diagnostic Analysis
  • Patient Monitoring
  • Medical Assistant Bot

BFSI

  • Optimized Risk Profiling
  • Market Data Analytics
  • Wealth Advisory
  • Customer Lifetime Value
  • Payment Fraud Detection
  • Reconciliations

Sales

  • Lead Generation
  • Upsell/Cross Sale
  • Churn Prevention
  • White Space Analytics
  • Personalized Marketing
  • Recommendation Bots

HR

  • Employee Onboarding
  • Productivity Bots
  • Recruitment Analytics
  • OKR Manager
  • Total Rewards

Customer Support

  • Help-desk Automation
  • Cognitive Bots
  • Customer Segmentation
  • Voice of Customer
  • Customer Service Routing
  • FAQ Bots

Finance

  • Invoice / Billing Inquires
  • Revenue Management/Recognition
  • 360 Analytics(e.g. Customer, Product, Partner, Supplier, etc.)

Key Modules of iDSp

Chat Bots
Sentiment Analysis
Anomaly Detection
Predictions
Data Curation
Image Annotation & Segmentation
Text Analytics
Re-Trainable Systems

Features

Plug & Play

Connect to a data source of your choice and gain insights using pre-built analytics

Cognitive Services

A set of REST API for prebuilt to development team cognitive models

Project Streams

Create your own analytic solutions with pre-built templates

Custom Solutions

Mix & match the pre-built services to produce cognitive business applications

Benefits

REST API-based Services

Analyze data using state of the art AI/predict analytics algorithms for NLP, image processing, voice processing, and get insights for sentiment analysis, anomaly detection, and chatbots.

Pre-configured

iDSp reduces the burden of selecting the right model, as it comes with pre-configured models that can be trained and reskilled to reduce the overall development time.

Plug & Play

Plug and play your datasets by creating projects across different business functions (finance, sales, marketing, HR) and industry verticals (Finance, Healthcare, Insurance, Retail, Automotive).

Visualization

Results of the analysis are stored and fed for visualization to helps CXOs gain valuable insights and make necessary decisions quicker.

Flexible

iDSp is configurable, customizable and extensible as it is built on open source technologies following industry best practices.

Nephele

The Nephele platform is a collection of best-of-breed tools that are loosely coupled in the form of a message bus and an event correlation engine that works together to provide a framework for IT delivery. 

Nephele is designed to enable fewer operations staff members to manage larger volumes of IT services with lesser risk and reduced service disruptions than current tools. It enables our the operators spend more time on value-added activities, such as configuration and problem management, and less time on event and incident management.

Benefits

Highly scalable, distributed automated monitoring of devices and IT services

Automatic incident response

Direct integration with popular configuration management tools

Customizable dashboards

Full configuration management DB to maintain relationships between all devices, storage, networks and services

Wiki-based central repository for process documentation and information overview

Direct integration with popular continuous integration and continuous deployment tools 

Continuous Compliance

At ACS Solutions, we understand how difficult it can be to maintain IT compliance with a wide variety of security policies and operational best practices (whether industry-standard policies like CIS or your company-defined policies). UpGuard is a dynamic program which combines the expertise of ACS Solutions security and compliance operations team. UpGuard’s total integrity management platform provides a comprehensive IT infrastructure investigation.

A fully managed, policy-driven solution, UpGuard eliminates unnecessary overheads and delays associated with traditional IT compliance by delivering inspection, alerting, reporting and expert remediation at enterprise-level.

Features

Develop

the right policies and checks to align with your IT compliance policies

Identify & Investigate

compliance gaps for proactive improvement of processes.

Fix & Create

codes to apply the remediation in the program.

Manage & Fine-tune

policies and targets for enhanced compliance processes. 

Benefits

Real-time

Ensure accurate compliance and remediation with constant state of reliable security and compliance.

Increased Agility

Conveniently automate configurations to eliminate/minimize high-risk periods of non-compliance.

Proactive IT Operation

Develop reusable processes to increase reliability and automation

Higher Visibility

Get a better view of various security configurations and the ability to identify, change, fix and report.

Reduced Costs

Control overheads through our effective continuous compliance program as managed service model

SmartEdge

Authorize, clear and settle electronic payments in a reliable, efficient and secure way. With our SmartEdge Platform, businesses, government institutions and financial organizations can create a branded payment network or process transactions of an existing branded payment network. It is highly configurable allowing members to rapidly build a new payment network with its own operating rules, fees/charges, and processing characteristics.

Why SmartEdge?

Our passionate team of payment experts and technologists believe in breaking the barrier in creating fast, scalable and low costs payment network. SmartEdge helps you to rapidly set up a fully digital, omnipresent, flexible and fast payment ecosystem.

With an aim to democratize financial services, we created SmartEdge to make financial transactions flexible and secure. It is a platform that stands out from many players in the market as we believe in incremental and continuous improvement in the following areas:

  • Control and Performance
  • Transaction Risk Management
  • Flexibility and Customization
  • Advanced Routing Services

Features

Payment Network

Bank-to-Bank network, removes intermediaries, FIs in control

Retail Network

Loyalty programs, offers, and value exchange that works across a network of retailers

Truly Digital

Pay with a variety of payment instruments and devices

Faster Settlement

Intelligent engine delivers real-time, continuous and time-based settlements

Control & Performance

Create transparency and high visibility in your processing

Transaction Risk Management

SmartEdge enables automatic updates of cardholder records for lost/stolen cards. Also, Issuers can set account levels, and individual transaction limits.

Flexibility & Customization

Supports ISO 8583, ISO 20022 and JSON. Rich settlement processing with multi-level hierarchies for posting and schedules.

API Driven

SmartEdge platform provides a rich set of Payment API that members can leverage to rapidly integrate their host systems or integrate with their existing mobile/web platforms to accept payments.

Our solutions can  
redefine how you compete in the digital world. Ask us how!

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