Challenges
- Automate the tracking of shipping statuses, rate lookups and capacity services from several 3PL customers, other websites and update the internal applications/notifications
- Ability to download proof of delivery documents and update delivery information in the internal applications
- Ability to schedule goods pickup in various carrier websites on a regular basis
Solutions
- Designed and built new robots to create shipments in carrier websites based on the requirement
- Designed and built new robots to download proof of delivery documents and store them in the internal database in addition to updating delivery information
- Automated routine tasks using Kofax Kapow. bots extract relevant data from logistics providers’ website or/and from pdf, excel, xml files. Bots populate the extracted data into desired formats (databases, Excel, PDF etc.) based on the business requirement
Tools & Technologies
Kofax, Kapow, Oracle
Key benefits
- Automated scheduling of loads/pickups
- Automatic updating of delivery information
- Reduced report generation time for pickups and drops
- Reduced chances of human errors
- Faster execution of loads
- Increased overall productivity owing to the bots’ ability to run multiple instances simultaneously
